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Convergence Online Help

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Document Information

Overview of Convergence Online Help

Mail

Receiving E-Mails

How Do I Read a New Message?

How Can I Read an Encrypted or Signed Message Sent to me?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

How Can I Send an Encrypted or Signed Message?

Searching Messages and Attachments

How Do I Search For a Message?

Attachment Search

Viewing Attachments

What Actions Can I Perform on my Attachments?

How Do I Search for an Attachment Using Filters?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Sharing and Subscribing to Mail Folders

How Do I Share Mail Folders With Other Users?

How Do I Subscribe to a Shared Folder?

How Do I Unsubscribe From a Shared Folder?

Address Book

Calendar

Instant Messaging

Options

Index

How Do I Search for an Attachment Using Filters?

Use the attachment filter option to search for attachments in your Inbox. The filtering mechanism enables you to search for attachments based on filenames as well as string within the files.

You can search for attachments in the following ways:

To search for attachments by using the basic filtering option:

  1. Type the string that closely matches the attachments that you want to search in the Filter text box.

    You can search attachments based on filenames or text within attachments. For example, if you want to search for text within an attachment, type the text in the text area provided.

  2. Press Enter.

    All attachments matching the criteria are displayed.

The advanced filtering option enables you to add conditions to the search criteria.

  1. Click on the Filter icon from the attachments page.

    The filter icon looks like a funnel. A filter dialog box appears with the following options.

    • Sender

    • Date

    • Type

  2. Type the sender's display name or email address in the Sender text field.

    Click the Apply button to display the results.

  3. Select the date range between which you want to search the attachments. Select the From and To dates by clicking in the text boxes.

    A mini calendar is displayed. Click the Apply button to display the results.

  4. Select the type of the file to search in the Type field.

    The following options are available:

    • Documents

      • Microsoft Office

      • Open Office

      • pdf

      • html

      • txt

      • rtf

      • xml

    • Media

      • image

      • audio

      • video

    • Miscellaneous

      • archive

      • vcf

      • others

    Click the Apply button to display the results.

  5. Select the folder in which to search from the Folder field.

    Click the Apply button to display the results.

You can also apply multiple filters by selecting a combination of the above filtering options. An AND operation is performed on the attachment and the results are displayed. To remove a filter, click on the x button provided at the end of the filter created.