Overview of Convergence Online Help
How Can I Read an Encrypted or Signed Message Sent to me?
How Do I Compose and Send a New Message?
How Do I Check Spelling in My Message?
How Do I Add Contacts from Address Book?
How Do I Ask For a Return Receipt When I Send a Message?
How Do I Respond To a Message That Asks For a Return Receipt?
How Can I Send an Encrypted or Signed Message?
Searching Messages and Attachments
How Do I Search For a Message?
What Actions Can I Perform on my Attachments?
What Actions Can I Perform On My Message(s)?
How Do I View my Overall Mail Quota Information?
How Can I Check my Mail Quota Usage for a Particular Folder?
How Do I Mark a Message as Spam or Not Spam?
How Do I Attach a File to Message?
How Do I View a File Attached to a Message?
How Do I Save a File Attached to a Message?
Sharing and Subscribing to Mail Folders
How Do I Share Mail Folders With Other Users?
How Do I Subscribe to a Shared Folder?
Use the attachment filter option to search for attachments in your Inbox. The filtering mechanism enables you to search for attachments based on filenames as well as string within the files.
You can search for attachments in the following ways:
Basic Searching: Use the Filter text box provided on the top of the pane.
Advanced Filtering: You can search for attachments based on one or more conditions.
To search for attachments by using the basic filtering option:
Type the string that closely matches the attachments that you want to search in the Filter text box.
You can search attachments based on filenames or text within attachments. For example, if you want to search for text within an attachment, type the text in the text area provided.
Press Enter.
All attachments matching the criteria are displayed.
The advanced filtering option enables you to add conditions to the search criteria.
Click on the Filter icon from the attachments page.
The filter icon looks like a funnel. A filter dialog box appears with the following options.
Sender
Date
Type
Type the sender's display name or email address in the Sender text field.
Click the Apply button to display the results.
Select the date range between which you want to search the attachments. Select the From and To dates by clicking in the text boxes.
A mini calendar is displayed. Click the Apply button to display the results.
Select the type of the file to search in the Type field.
The following options are available:
Documents
Microsoft Office
Open Office
html
txt
rtf
xml
Media
image
audio
video
Miscellaneous
archive
vcf
others
Click the Apply button to display the results.
Select the folder in which to search from the Folder field.
Click the Apply button to display the results.
You can also apply multiple filters by selecting a combination of the above filtering options. An AND operation is performed on the attachment and the results are displayed. To remove a filter, click on the x button provided at the end of the filter created.