How Do I Forward a Message?

You can forward a message by clicking the Forward icon.

Use any of the following options to forward a message:

• Forward as Attachment: The forwarded message gets attached as a separate document. This is the default action. If you want to forward an email as an attachment, click on the Forward icon.

• Forward as Inline: The forwarded message gets appended to your email message just beneath the current Email message.

To forward an opened message with attached files, perform the following steps:

1. In the left side navigation panel of the Mail tab, click the name of the email folder that has the message.

2. Click the Forward icon if you want to forward the email as an attachment.

   To forward the email as inline message, click on the drop-down arrow next to the Forward icon. A combo drop-down list is displayed with the following options:

   • As Attachment: Select this option to forward the mail as an attachment.

   • Inline: Select this option to append the message below the current email message.

   The compose tab is displayed and the message is included based on the selection above.

3. If you have configured Convergence for multiple sender identities, select the identity you want to use for this message by selecting an option from the From drop-down list. If you have not configured multiple sender identities, the From field will not appear. The default identity is used. For more information, see Sender Identities.

4. Type the email addresses of the recipients who should receive your message in the To field. Use a comma to separate multiple addresses.

   Alternatively, click the Address Book icon next to the To field to select email addresses. To send a copy to a recipient, enter the email addresses in the Cc field or click the Address Book icon next to the Cc field to select email addresses.

   Convergence provides an address book auto completion feature. This feature needs to be enabled at the back-end Convergence server. If enabled, type the first few characters of the display name of the recipient. The list of entries that closely match they typed characters from the Address Book are displayed in a drop down list. See How Do I Add Contacts from Address Book?.

   To send a blind copy to a recipient, click the Bcc icon. Optionally, click the Address Book icon next to the Bcc field to select email addresses. Type the email addresses in the Bcc field.

5. Type the message in the message body.

6. Click Send.