Overview of Convergence Online Help
How Can I Read an Encrypted or Signed Message Sent to me?
How Do I Compose and Send a New Message?
How Do I Check Spelling in My Message?
How Do I Add Contacts from Address Book?
How Do I Ask For a Return Receipt When I Send a Message?
How Do I Respond To a Message That Asks For a Return Receipt?
How Can I Send an Encrypted or Signed Message?
Searching Messages and Attachments
How Do I Search For a Message?
What Actions Can I Perform on my Attachments?
How Do I Search for an Attachment Using Filters?
What Actions Can I Perform On My Message(s)?
How Do I View my Overall Mail Quota Information?
How Can I Check my Mail Quota Usage for a Particular Folder?
How Do I Mark a Message as Spam or Not Spam?
How Do I Attach a File to Message?
How Do I View a File Attached to a Message?
How Do I Save a File Attached to a Message?
Sharing and Subscribing to Mail Folders
How Do I Share Mail Folders With Other Users?
How Do I Subscribe to a Shared Folder?
Administrators set a quota for your mail box. You can view the quota information only if the administrator sets a quota limit for you. The quota is set for a user is based on the disk space or number of mails that the inbox can store. An administrator can also set quota for each mail folder in your inbox. The mail quota for your inbox depends on two criteria.
The disk space used.
The number of emails that you can store.
The quota is exhausted if any one of the two criteria is satisfied, which ever occurs first. For example, if the administrator has set a limit of 2000 mails and a storage of 2048 mega bytes; and if you have exhausted the 2000 mail limit but still have about 20 MB of disk space, your quota is exhausted.
If your administrator has set a quota for you, a summary of the quota used will be available under the Mail toolbar in the form of a bar chart. The threshold limit is indicated by a red color bar chart.
Note - The color schemes are customizable. By default the threshold limit is indicated by a red color bar chart.
The threshold limit is set by the administrator.
This topic contains the following sections: