How Do I Reply To a Message?

You can respond to a mail by clicking the Reply icon in the toolbar.

To reply to a message:

1. Click the Reply icon. To reply to the sender and all the recipients, click the downward arrow provided in the icon.

   A drop-down list of options are displayed with the following options:

   • Reply: Select this option to reply to the sender.

   • Reply All: Select this option to reply to the sender as well as other recipients of the mail.

   The mail compose tab is displayed with the names of the recipients included in the To and Cc fields as appropriate. The subject of the original message is prefixed with Re:, and the original message appears inline.

2. If you have configured Convergence for multiple sender identities, select the identity you want to use for this message by selecting an option from the From drop-down list. If you have not configured multiple sender identities, the From field does not appear. The default identity is used. For more information, see Sender Identities.

3. (Optional) Type the email addresses of additional people who should receive your message in the To field. Use a comma to separate multiple addresses.

   Alternatively, click the Address Book icon next to the To field to select email addresses. To send a copy to a recipient, type the email addresses in the Cc field or click the Address Book icon next to the Cc field to select email addresses.

   Convergence provides address book auto completion feature. This feature needs to be enabled at the back-end Convergence server. If enabled, type the first few characters of the display name of the recipient. The list of entries that closely match they typed characters from the Address Book are displayed in a drop down list. To know more about the address book completion feature, see How Do I Add Contacts from Address Book?.

4. To send a blind copy to a recipient, click the Bcc icon.

   Optionally, click the Address Book icon next to the Bcc field to select email addresses from the saved list. This displays the Bcc field. Type the email addresses in the Bcc field.

5. Type the subject of your message in the Subject field.

   By default, the original subject is appended with Re: indicating this as a reply to the original message.

6. Click the Options icon in the top toolbar.

   The expanded message icons are shown.

7. From the priority drop down menu, select the required priority.

   The options are Normal, Urgent, and Low. By default, messages are sent with normal priority.

8. From the Receipt drop-down list, select an option.

   The options are None, Read, Delivery, and Read and Delivery.

9. Select the Rich Text checkbox if you want to include rich text features in the mail editor.

10. Select the message text box, and type the text of the message.

11. Click Send to send the message.