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Convergence Online Help

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Overview of Convergence Online Help

Mail

Address Book

Creating and Managing Contacts

How Do I Add a Contact?

How Do I Edit a Contact?

How Do I Delete One or More Contacts From My Address Book?

What Actions Can I Perform on Multiple Contacts From My Address Book?

Creating and Managing Contact Groups

How Do I Create a Group?

How Do I Remove a Contact From a Group?

What Group Actions Can I Perform on a Group That I Create?

How Do I Delete a Group?

How Do I Rename a Group?

Creating and Managing Address Books

Personal Address Books

How Do I Create an Address Book?

Corporate Directory

How Do I Search for Contacts in the Corporate Directory?

How Do I Add a Contact From the Corporate Directory to my Personal Address book?

How Do I Send an Email to One or More Contacts From the Corporate Directory?

How Do I Chat with a Contact in the Corporate Directory?

How Do I Schedule an Event With One or More Contact In the Corporate Directory?

How Do I Print a Contact From the Corporate Directory?

Searching and Sorting Contacts

How Do I Search for a Contact?

How Do I Sort Contacts?

Importing and Exporting Contacts

How Do I Import Contacts That I Have Stored in Other Applications?

How Do I Export My Contacts?

Printing Contacts and Groups

How Do I Print Contacts or Group?

Calendar

Instant Messaging

Options

Index

How Do I Chat with a Contact in the Corporate Directory?

You can chat with the contacts in the Corporate Directory. You can chat with contacts in your corporate address book only if they are added as buddies in your instant messaging roster.

To chat with contacts from the Corporate Directory, perform the following steps:

  1. Search the contact from the corporate directory. See How Do I Search for Contacts in the Corporate Directory?

  2. Right-Click on the contact and select Chat from the drop-down list.

    If the contact is offline, the Chat option cannot be selected. If the contact is online, a new chat window opens and you can send and receive instant messages.